It is great these days to find somebody that responds to emails promptly both pre-sales and while the project is going on. The responses are always professional and to the point. The translation work Art One did for us (captions for a marketing video) was very cost effective, and even for a highly technical product, they were very accurate (we had them reviewed by customers). We hope to use her for future projects as well.
Thank you. The experience with you was excellent. You responded to email quickly, the translations were very well done, good response time, and a reasonable price.
Olena has exceeded my expectations in every area of our interactions. From project forecasting to delivery, she, and her team of translators is outstanding. The translations are the best we’ve had in the history of the company. Any small issues that arise are dealt with promptly and to our total satisfaction. We have thrown some fairly challenging projects to them over the years and they have always come through with the same degree of excellence. As I said, exceeding expectations every time. Working with Art One is a pleasure and a huge benefit to our organization.
Through testing, we discovered that Art One Translations is incredibly responsive. We use them because they stack up so well against their competition. They’re accurate and timely – we can just send them a list of what we need and they get it back to us. Even on short notice, they do their best to accommodate any last-minute requests. Their translations are easy to incorporate into our software.
Our sales to international clients are certainly tied to us having an available language. That’s a minimum, just to do these deals, which can be in the tens of thousands of dollars or more. Art One has the reliability and quick turnaround time that enables us to win the contracts over our competitors. Being able to get things done in weeks and not months is critical to getting these deals done.
Translating Arabic, for instance, comes with many technical challenges, but Art One has delivered beyond our expectations. Before, the cost overruns on that language alone was 100 percent over budget; Art One does the work on budget and in half the time! We can see that in all that they do, they put so much integrity into it. Communication is good, they check timelines and they save us a lot of internal time and resources in the process. On a recent Arabic translation project, we saved over $50,000 and two months.
I really like working with you and I value our business relationship. You are one of the most professional and human individuals and most professional agency I have ever had the pleasure of working with, in the many years of my career.
The experience with Art One was excellent. Responses to email were quick and always professional and to the point. The translation work was very cost effective, and even for a highly technical product, they were very accurate. We hope to use them for future projects as well.
Terrific work! Thank you very much for the precise and dedicated work throughout this effort. I’m so pleased to know our translations are in such great hands. Once again, I just want to say how much your hard work and dedication to keeping this project on track means to not only me, but the executive team here at JSI. I knew you would come through, but you proved it to them as well.
Art One Translations provided us prompt and correct translations for a piece of software that is currently deployed in offices in Quebec, Canada. They were quite thorough in ensuring the translated text would match the context of the original, which is especially important for software as many sentences and labels may be more terse than usual. They are language experts and were able to give suggestions for original English text that was unclear or bad grammar. We were fully satisfied with the service from Art One Translations.
Our project required translation of several manuals and our industry/technology is very specific and specialist. The time frame was tight and the level of accuracy required absolute. Throughout the process Art One Translations was very responsive, open and clear, giving us confidence. The fully-formatted 18,000 word manual translated result was remarkably precise, accurate, in context and exact; that given a very short timescale to work within. It is of note that the original was Korean, translated into English then German. Communication throughout was excellent and the finished product equally so. The work was checked by a German specialist engineer and required no changes.”
Olena and Art One Translations have been a pleasure to work with. Olena always finds a way to accommodate our needs. She has managed several high quality English to Spanish or Chinese translations for us, usually with very short notice. Highly recommended.